Luggage Porter and Doorman
Hotel PACAI, a 5 Star Boutique Hotel in a historical building in Vilnius Old Town is currently recruiting for a Luggage Porter and Doorman to join our friendly team.
Your main responsibility as a Luggage Porter is to work closely with Front Office Team and take directions from them. You will welcome and assist all of the guests to the hotel and help them with any enquiries and requests that they may have. Understanding what it means to deliver exceptional customer service and be able to exceed guest’s expectations is imperative to this role. You should have a warm, friendly and welcoming manner, and genuinely care about the guest experience.
As a Luggage Porter or Doorman, it is essential for you to have a full clean and valid driving license which allows you to drive in Lithuania.
Good spoken English is needed.
Main Duties:
- Complete descriptive and inspirational rooming procedures for the guests
- Carry guest’s luggage into the hotel and up to the allocated room
- Valet parking
- Ensure that the luggage room is tidy and organized
- Arrange transport for guests when required
- Help guests with directions and assist with any requests
- Be confident about new openings and ‘places to be seen’ in Vilnius
- Work flexible hours
Skills:
- Excellent communication skills
- Ability to use your own initiative and to think outside the box to help solve problems
- Superb attention to detail
- Confident and warm personality
- A good approach to teamwork
- Excellent personal presentation
- Resilience and drive to get things right first time
Benefits:
- Bonus program depending on your personal and company achieved goals
- Uniform and meals are provided
- Opportunity to learn, develop and progress within the company
Salary: 1000 Eur bruto
Please send your CV and application l.kanapeckas@hotelpacai.com. Please include “Front Office Associate” in the email subject.
